We decided to explore this topic following one of our team member’s experiences at an electronics subscription platform and in e-commerce. We can observe a growing trend of refurbished smartphones and a growing circular economy. This new trend of refurbishing electronics products is growing fast and after visiting a factory for refurbishment, we understood the difficulties that this company experienced day to day to deliver its products as good as new, especially:
- Immediately detecting what needs to be refurbished
- Speeding up the process (manual, lots of pieces to order)
- Ensuring traceability
As refurbishment can be a wide topic, we focused on consumer electronics.